When Someone Dies

During a most difficult time, it can be overwhelming to understand the necessary steps to be taken following a bereavement. In these pages we have outlined where to begin and listed the practical considerations. We offer you full support and guidance throughout this process and are available to answer your questions at any time.

Registering a Death

Registration normally takes place within 5 days of the death and is usually carried out by a relative.

If no relative is available, the duty may be performed by a person present at the death, an occupier of the premises where the death took place, or the person accepting responsibility for the funeral arrangements.

It may be necessary to arrange an appointment with the Registrar, and the registration is best completed in the Register Office local to the area in which the person died.

What does the Registrar need to know?

The Registrar will require the Medical Certificate of Cause of Death obtainable from the local GP if the death occurs at home or from the Hospital or Hospice if death occurs away from the family home, and the following information about the deceased:

  • The date and place of their death
  • Their full name
  • The date and place of their birth
  • Their occupation
  • Their home address
  • If they were in receipt of a pension or allowance from public funds
  • If married, the date of birth of the surviving spouse

If the Coroner has been involved, the registration process may vary but we will advise you accordingly.

The registrar will then issue:

  • A Certificate of Registration of Death
  • A Green Certificate for Burial or Cremation which will be required by us prior to the funeral taking place
  • Certified copies of the entry of death can be obtained for a small charge – you may require these for legal or financial purposes


Please telephone the registrar for an appointment in the county where the death has occurred.

Opening times 9.30am to 12 noon and 2pm to 4pm

Anglesey– Shire Hall, Llangefni, LL74 7TW. 01248 751925

Gwynedd – (Bangor Hospital) Gwynedd, please request an appointment at Bangor Hospital or at Caernarfon County Council Offices, LL57 1DT. 01766 771000

Clwyd – (Glan Clwyd Hospital) at Morfa Clwyd, Marsh Road, Rhyl, LL18 2AF. 01745 366610


Tell Us Once

The HM Government Tell Us Once service allows you to report a death to most council and government departments in one go after death has been registered.

Telling Others

We offer full support and assistance should you wish to pass on the news of a death by placing a message in the newspapers, along with an account of the person’s life and details of the funeral. The message can also be printed and posted to those in the deceased’s address book and published in an online obituary.

When you speak to us, we can advise you on all of this and will be happy to help you arrange the placement of a message of thanks in the newspaper following the service to thank those who attended and for the donations or flowers received.